Miscellaneous > Technical Support

Do store bought PCs suck, or just Compaq, other?

<< < (9/9)

H_TeXMeX_H:

--- Quote from: worker201 ---  Giving them telephone support costs a lot of money and makes the supporters want to kill themselves.
--- End quote ---

Haha, well that depends on who works at tech support. Usually they don't have the best qualifications, nor do they need them. They just read off the solutions from a site or manual most of the time.

worker201:
That's true.  One of my more esoteric jobs back in the dotcom days was to create a database of common solutions, so tech support emailers could just call up the right set of instructions.  I spent a few days writing tech support emails, and I was incredibly good at it - I would joke around and be extremely sweet and helpful.  But after like the 5th time I had to explain where the 'system tray' was, it got kinda old.

Navigation

[0] Message Index

[*] Previous page