please help with modem problem

[portaloo]

ok, have just installed mandrake 9.
as i have a lucent winmodem i downloaded the rpm from linmodems.org.
the installation went ok and when i query the modem it says it's fine and lists some properties.

when i go to connect i hear the handshake, it says paradise is connected and shows the sent and received packages for the handshake.

the only thing is when i open mozilla or konqueror they go nowhere, all i get is resolving host in the status bar and a pop up telling me that the site cannot be found.
if i pick up the phone i can hear the connection as well.
have i done something wrong or do the drivers only work sometimes?

cheers

[voidmain]

It's possible that it did not properly configure your DNS when it made the connection. After dialing try to ping an IP address out on the net, like one of the google addresses. After dialing open a terminal window and type:

$ ping 216.239.51.101

or

$ /usr/sbin/traceroute -n 216.239.51.101

and see how far it gets. If you can ping then it is only a DNS issue, worst case scenerio is you can set up your DSN client settins manually by making your /etc/resolv.conf file look something like this:

Code: [Select]

Put your providers DNS server addresses in place of the "xxx.xxx.xxx.xxx" above.

[ December 08, 2002: Message edited by: void main ]

[voidmain]

Those are two of the things you usually use DHCP for , along with many other possible configuration options. The DHCP server has to be capable of updating the DNS server's DNS records upon giving out a lease (well it doesn't *have* to but it's nice to be able to have DNS automatically updated to reflect your client names).

[portaloo]

ok update time, thanx for the replies.

i tried to ping the address you gave but got the following:
traceroute: unknown host

i clicked on the kppp dialer details button and it gave me a local address of 203.96.146.136 and a remote address of 203.97.141.70 so i tried the remote address and it worked and gave this:
64 bytes from 203.97.141.70: 1cmp_seq=1 ttl=255 time=129ms

when i open the mandrake control center and look under hardware the modem is not listed though. when i look in the networking options it lists the modem as not connected.

now is there a way of manually mounting the modem or should it not appear in the hardware section?
if you can manually do it can someone please tell me how?

cheers

[voidmain]

quote:Originally posted by portaloo:
i tried to ping the address you gave but got the following:
traceroute: unknown host

The only thing I can figure by that message is you did not type the command exactly as I asked. If you use the IP address in a traceroute you should *never* get that message even if it is a bogus IP address.

Having said that, it appears that you do indeed have a PPP link or you would not have an IP address. Did you try and ping that google IP address I gave you? If you can not ping that then I would suspect your default route is not right. I will ask that you type "netstat -rn" and let me know what the output is (after dialing up of course). One of the lines should start with "0.0.0.0" and the second column of that line should be your gateway address. If that line is not set properly you aren't going anywhere past the local network.

[ December 08, 2002: Message edited by: void main ]

[portaloo]

ok i did the netstat and ip again and this is what i came up with

[ferret@ferret ferret]$ netstat -rn
Kernel IP routing table
Destination     Gateway         Genmask         Flags   MSS Window  irtt Iface
168.219.0.0     0.0.0.0         255.255.255.0   U        40 0          0 eth0
127.0.0.0       0.0.0.0         255.0.0.0       U        40 0          0 lo
0.0.0.0         168.219.0.1     0.0.0.0         UG       40 0          0 eth0

[ferret@ferret ferret]$ ping 126.239.51.101
PING 126.239.51.101 (126.239.51.101) from 168.219.0.5 : 56(84) bytes of data.
From 168.219.0.5 icmp_seq=1 Destination Host Unreachable

--- 126.239.51.101 ping statistics ---
19 packets transmitted, 0 received, +18 errors, 100% loss, time 18112ms
, pipe 3

i've just had a n idea i'm going to try brb

[voidmain]

You are still not pinging the address I asked you to. I can't get to the one you are trying either. It's not 126.*, the one I want you to ping is "216.239.51.101". If you can successfully ping that address then the problem is with your /etc/resolv.conf.

[ December 08, 2002: Message edited by: void main ]

[portaloo]

well i changed the ip address to the right one and got exactly the same message as before.

are you sure it's not something to do with the modem not even showing up in the hardware list?

i just don't get it, how should it be able to dial if it's not registered in the system hardware page.

i don't get the figures for the destination and gateway, networking has never been one of my strong points.

another thing when i went to edit resolv.conf it would not let me save it. i was logged on as [email protected] in the console, and when i used mandrake control center to check on the file permissions i could not find it so i made one for it but still couldn't get it to work. damn.

cheers

[ December 08, 2002: Message edited by: portaloo ]