quote:CNet News.com: The score for PCs in the American Customer Satisfaction Index rose to 74 from 72 a year ago, according to ACSI figures released Tuesday. The uptick was due to lower prices for home computers, upgrades in power and capabilities, and an increase in experience on the part of users.
quote:CNet News.com: Apple led the list of PC makers in the ACSI with a score of 81, making a 5 percent improvement for the second year in a row. Dell ranked second with a score of 79, a slight increase from last year. Gateway's mark jumped from 69 to 74.