Well, to be fair, they can't e-mail the complaint, because there's no mail server.
Here's what's happening.
Runkpock, the admin of the old boxen, didn't do backups of the mail before removing all Microsuck domains from them. Due to a miscommunication between us, he deleted the domains because he assumed I had backups of them all. I had backups of the DNS zone files and the site (including the forums, obviously), but not the mail.
So we have to start anew. I will reinstate the POPs of people who had them before, once the new mail server is up. As I type this message, I'm building the new mail server. Give me a few more days (hopefully), and it should be ready to go online.
Going forward, POPs will cost a *wee* bit more (not much) but you'll get more in return. (Details to come.) Forwards are also going to cost money, though only a small amount. The reason for this is that we now have to pay for hosting and for a separate, business-class broadband connection for the mail server. (No web host really offered the kind of flexibility I needed for Microsuck mail, so I had to roll my own solution.) Charging -- even a tiny amount -- also has the nice added benefit of weeding out the assholes who sign up for 94,396 forwards for the hell of it.
Runkpock tells me there were something like 100,000 (!) forwards, the huge majority of which were garbage. I'm not especially upset to see them go, to be quite honest.
Anyway, bear with me. I have lots to do in addition to restoring new, improved mail. The site has to be redesigned to line up with Microsoft's current website (and new typefaces!), for one thing. I have to get someone to code the automation of e-mail signup. I have to convert these forums to vBulletin. And various other things. They'll get done. This time, I swear they will.
